Showing posts with label Block. Show all posts
Showing posts with label Block. Show all posts

Wednesday, January 16, 2019

Are we an Amazon's Toy? How long will they keep this Game?

Hello everyone. As I have insisted many times, I am blocked by Amazon from login to my account.

However, Amazon recently sent me a mess of content email again.

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Selling in Toys & Games on Amazon.com

Dear Seller,

We are pleased to inform you that as of January 5, 2019, sellers can again list seller-fulfilled items in the Toys & Games store. If you had seller-fulfilled Toys & Games listings that were unavailable due to Toys Holiday Selling Guidelines, these listings are now available to relist in your seller account.   

To relist your seller-fulfilled toy listings one at a time, please view your inactive listings in the Manage Inventory section of your seller account. Update the sale price and quantity currently on hand and save your changes.

Professional sellers can update seller-fulfilled toy listings in bulk using an inventory template. Sale price and quantity should be updated and uploaded via the Manage Inventory section of your seller account.

If you have updated the data for your Toys & Games listings as described above and the listings do not appear on the site within 24 hours, please contact us by clicking ‘Contact Seller Support‘ in your seller account.

Regards,

Amazon Services
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Although I can not login to my account, I was robbed Amazon of my products and money, how do I sell toys and games?

Of course I reply to this email. But Amazon's correspondence is the same as usual. "Never respond". This is Amazon's basic response.

Are we boys Jeff's toys? How long will he be playing with us? Probably after 25 years he discards the toys. But we can not be friends close with him.

Thank you for reading my complaints. I will write again.

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Tuesday, December 18, 2018

Will Jeff reply to my letter?

Hello everyone. I sent a message again to Jeff Bezos (jeff@amazon.com). Since he is a busy man, I will wait about 3 more days.

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Dear Amazon CEO Jeff,

Hello. This is Amazon.com seller XXX(Name) from XXX(Store name). How are you doing? I heard that you are focusing on space development. It's really good and big dream! You may be strong focus about it, but also would you not turn your attention to what is near you a little?

Actually I have one big problem since the end of last month. I have been can't to login to my Amazon account from that time on until today. I was selling my products by using FBA. As a result, Amazon holding the my several thousand dollars sales proceeds and hundreds of products.

Please don't scoff at this. For you this may be less than the tip you hand to the waiter at lunch time, but for me it's an asset to protect the life of me and my family. Please understand it. You and I are not born with hold of bills.

I sent emails to Amazon's contacts and various email addresses, but I did not receive a reply. Since I can not help it, I registered a Twitter account and kept sending messages to @AmazonHelp. They reacted to me in the early days. Could you imagine how much I felt saved at that time? Actually they sent me a contact link and gave me a reply. But my problem was not solved.

After that they began to ignore my message. I tried to reply to their email address, but that was an unreplyeable address. 3 weeks have passed since the problem occurred. I had to keep shouting "Amazon Fraud!" on Twitter.

Do you know why I did so? If Amazon's business partner neglect to pay anything to Amazon, I think that Amazon first does is to encourage payment them. But if business partners continue to ignore it, Amazon will sue them. This is the same. This is a natural behavior as a person engaged in business.

I have not heard it at all since I sell my products through FBA, but if I violated any Amazon policy, please let me know that. The reason why I am confused is that suddenly login to my account has been blocked without receiving any warning from Amazon. Really I have not received any explanation about this.

Another thing, this is not my problem directly, but I have something to say to you. That's about @AmazonHelp on Twitter. I don't want to criticize you. But frankly speak, @AmazonHelp is very unpopular. Troubled customers and sellers send a message to @AmazonHelp. They say "I understand. We will solve your problem soon". However, problems will not be solved after a long time.

Many customers and sellers including me, blamed @AmazonHelp. The reason is their template (copy and paste) work. They always send messages of the same content to customers, and they don't take responsibility even for a small thing. The customers felt as if they were against robot.

Jeff. Please let me told you. You should believe more @AmazonHelp's staff and to leave responsible work. If they can more flexibly respond to customers, many customer problems and discontent will be solved. Not only that, people will praise Amazon on Twitter. Of course I am also.

I understand that this reform costs education time and money and there are risks. It is very lossy and inefficient in the short term. However, I think that there is no other useful investment in the long term. Yes! This is just like investing in space development.

I would be happy if you are interested in my story even a little. And if many customers and sellers, and also @AmazonHelp staff can smile, I'm glad very well.

In the unlikely event, if you do not reply to me, I have no choice but to despair. I don't want to think Amazon is such a company. Please remove my disappointment of passed 3 weeks with your sincere heart.

I 'll looking forward to your response. Please help me.

Sincerely,
XXX(Name)
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From the eyes of him I am almost one of the dust. However, we still have to keep knocking the door until @JeffBezos and @AmazonHelp wake up.

Thank you for reading my complaints. I will write again.

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Sunday, December 16, 2018

A fraud group to piggyback on a fraud company?

Hello everyone. What will the fraud group intend to take away from me any more?

This is a serious problem for Amazon sellers, especially for sellers who have suspended their accounts or have been blocked login.

I got one email from fraud group who calls Amazon. They use the following email address. They seem to have a lot of this kind of address.

"seller-notification@gp-amazon.com"(Caution! Please do not contact this email address. This is from the fraud group)

The contents of the email are as follows.

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Dear seller,

Please read this email carefully.

Your account is under review due to your recent activity.

When this happens, we require you to verify your identity with a security challenge.

Your Identification Code is: XXXXXXXX(*8 digit number)

To avoid an immediate interruption to your business reply to this message within 48 hours with the above Identification Code.

Ensuring the security of customer account information is our top priority, we apologize for any inconvenience caused.

Thank you.
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When I reply to what I should do, they answered quickly. For this part ture Amazon must emulate them!

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Hello,

To get started with the verification process follow the steps below.

1. Go to amazon.com/gp/verify?arb=XXXXXXXXXXXX(*URL to lead to fraud website)
2. You'll be asked to sign-in.
3. After logging in, confirm your identity.

We appreciate your prompt assistance with this time sensitive matter, if we don’t receive any response within 48 hours, we may need to remove your selling privileges.

After following the above steps if you cannot complete the verification, please write back to us with a screenshot of the issue.

Sincerely,

Amazon Services
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It is a black joke that can no longer laugh at a fraud group piggybacking on a fraud company!

But this kind of contact is very attractive for sellers who suddenly blocked their login to the account by Amazon like me. Because we want to take any port in a storm.

It is on Amazon that made this situation. If they fail to contact the sellers or customers, another fraud group will enter that gap.

How long does Amazon continue to fraud directly or indirectly?

Thank you for reading my complaints. I will write again.

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Sunday, December 9, 2018

Why am I being angry?

Hello everyone. I'm angry. If I am not angry, no one make this kind of blog. Yes. That's right.

What Amazon did to me? I wrote it on my profile.

"One day suddenly Amazon took away our products and sales."

Exactly! This is all. I met robbery. The one I trust is robbery.

Explanation is necessary. One day (I can clearly say the date. However, I will stop now. Because they will specified me.) suddenly I can not login to Amazon seller central.

Oh, this is an Amazon system error. I decided to wait for a while. However, no matter how many hours passed, even after 24 hours the problem was not solved.

I tried changing my password. Email receive from Amazon that the change was completed. However, it was just an automatic reply email, and the problem did not actually resolve.

I was upset and tried to contact Amazon. However, in the next moment, I despair. Yes. When Amazon seller is unable to login to seller central, the way to contact Amazon is almost nothing.

Thank you for reading my complaints. I will write again.

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