Is "Amazon India" synonymous with the lawless zone?

Hello everyone. I am witnessing lots of Amazon victims every day on Twitter. Amazon has business in various countries. Do you know which country's service is the worst? As far as I know it is overwhelmingly India (Amazon.in, @amazonIN).

Every kind of fraud is being done there. Delayed delivery? It is not counted as a problem in Amazon India. Product does not reach. The wrong product arrives. Credit card is illegally used. The account suddenly becomes useless. The carrier steals the products at ease.

Such fraud is a truly unforgivable crime. However, it is Amazon that encourages the crime and further suffers the victims. On Twitter, the worst customer service team called @AmazonHelp is the root of evil.

They will not solve the problem. Just tell apology words by template and send useless links. They do not disclose emergency contacts even when credit cards are being misused. They say "Please wait 6-12 hours" in the template. And even if waiting 6-12 "days" the problem is not solved.

Because the wrong product arrived, there was a customer who wished for returns and refunds. @AmazonHelp gave him useless time as usual. And amazingly, Amazon refused his return request!

Please think about it. He received the wrong product. He carefully uploaded photos of product and label on Twitter. Even so, Amazon insisted that "We sent the correct product".

Great. Believe that Amazon sent the correct product. However, customer still have the right to return the product and get a refund. Isn't it? If we do not have this right, Amazon can make money by sending garbage (or nothing) to the customer. You did it Jeff! You can go to space soon.

Thus I continue to retweet and reply to @AmazonHelp everyday, wishing to help one of the victims of Amazon India who is suffering. @AmazonHelp sometimes reply to me.

I myself am a victim of Amazon.com. But @AmazonHelp sends me the Amazon.in link as they can not read the characters.

Hey @AmazonHelp. I am not Indian but native American. Just joke.

Thank you for reading my complaints. I will write again.

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"We banished you from our Empire. But pay the taxes" ?

Hello everyone. A Happy New Year except @AmazonHelp and @JeffBezos! Amazon regretted me again early in the New Year.

Amazon obviously sent a fictitious invoice below to me.

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Your Amazon Seller Fees tax invoice for 12/2018

Dear XXX(Name),

Please find enclosed an electronic tax invoice for the month of 12/2018 in PDF format. Please note that this tax invoice is not a request for payment.

To review your account summary or request other copies of your tax invoices, please log into your Seller Central Account.

If you have questions, please contact Seller Support.

Best regards, 
Amazon Services

An advanced electronic signature has been attached to this electronic tax invoice. To add the certificate as a trusted certificate, please follow these instructions:
1. Click on the 'Signature Panel' in the upper right corner. 
2. Expand the drop-down in the newly opened Signatures menu, expand the 'Signature Details' drop-down and click 'Certificate Details'.
3. In the Certificate Viewer box click on the 'Trust' tab, click 'Add To Trusted Certificates' and then click OK.
4. In the Import Contact Settings box, ensure that 'Use this certificate as a trusted root' is selected, click OK, and then click OK again.
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Amazon says "Please note that this tax invoice is not a request for payment". But even if deduct it, this is a terrible story. Why? Amazon banished me at the end of November last year. I can not login to my account from that time on until today.

I will say it again. I was banished from the Amazon Empire at the end of November 2018. However, the Emperor (@JeffBezos) ordered me to pay taxes in December 2018.

Of course they did not reply to me about this matter. Has our Emperor finally developed a time machine?

Thank you for reading my complaints. I will write again.

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Will Jeff reply to my letter?

Hello everyone. I sent a message again to Jeff Bezos (jeff@amazon.com). Since he is a busy man, I will wait about 3 more days.

---------------------------------------------
Dear Amazon CEO Jeff,

Hello. This is Amazon.com seller XXX(Name) from XXX(Store name). How are you doing? I heard that you are focusing on space development. It's really good and big dream! You may be strong focus about it, but also would you not turn your attention to what is near you a little?

Actually I have one big problem since the end of last month. I have been can't to login to my Amazon account from that time on until today. I was selling my products by using FBA. As a result, Amazon holding the my several thousand dollars sales proceeds and hundreds of products.

Please don't scoff at this. For you this may be less than the tip you hand to the waiter at lunch time, but for me it's an asset to protect the life of me and my family. Please understand it. You and I are not born with hold of bills.

I sent emails to Amazon's contacts and various email addresses, but I did not receive a reply. Since I can not help it, I registered a Twitter account and kept sending messages to @AmazonHelp. They reacted to me in the early days. Could you imagine how much I felt saved at that time? Actually they sent me a contact link and gave me a reply. But my problem was not solved.

After that they began to ignore my message. I tried to reply to their email address, but that was an unreplyeable address. 3 weeks have passed since the problem occurred. I had to keep shouting "Amazon Fraud!" on Twitter.

Do you know why I did so? If Amazon's business partner neglect to pay anything to Amazon, I think that Amazon first does is to encourage payment them. But if business partners continue to ignore it, Amazon will sue them. This is the same. This is a natural behavior as a person engaged in business.

I have not heard it at all since I sell my products through FBA, but if I violated any Amazon policy, please let me know that. The reason why I am confused is that suddenly login to my account has been blocked without receiving any warning from Amazon. Really I have not received any explanation about this.

Another thing, this is not my problem directly, but I have something to say to you. That's about @AmazonHelp on Twitter. I don't want to criticize you. But frankly speak, @AmazonHelp is very unpopular. Troubled customers and sellers send a message to @AmazonHelp. They say "I understand. We will solve your problem soon". However, problems will not be solved after a long time.

Many customers and sellers including me, blamed @AmazonHelp. The reason is their template (copy and paste) work. They always send messages of the same content to customers, and they don't take responsibility even for a small thing. The customers felt as if they were against robot.

Jeff. Please let me told you. You should believe more @AmazonHelp's staff and to leave responsible work. If they can more flexibly respond to customers, many customer problems and discontent will be solved. Not only that, people will praise Amazon on Twitter. Of course I am also.

I understand that this reform costs education time and money and there are risks. It is very lossy and inefficient in the short term. However, I think that there is no other useful investment in the long term. Yes! This is just like investing in space development.

I would be happy if you are interested in my story even a little. And if many customers and sellers, and also @AmazonHelp staff can smile, I'm glad very well.

In the unlikely event, if you do not reply to me, I have no choice but to despair. I don't want to think Amazon is such a company. Please remove my disappointment of passed 3 weeks with your sincere heart.

I 'll looking forward to your response. Please help me.

Sincerely,
XXX(Name)
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From the eyes of him I am almost one of the dust. However, we still have to keep knocking the door until @JeffBezos and @AmazonHelp wake up.

Thank you for reading my complaints. I will write again.

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Can Amazon.com customers chat or call to Amazon?

Hello everyone. I mentioned earlier that @AmazonHelp on Twitter is useless than I imagined.

But I traced their tweets and found the contact link to Amazon by chance today.

I have not verified whether this is valid or not. But I'm glad that this will be a little help for the customers.

Click to Chat :http://amzn.to/1yz5a43
Click to Call :http://amzn.to/1jzf2cp

Unfortunately these link are not valid for me who has login problem. But it may be useful for customers who have other problems with login enabled. I hope your problem will be resolved soon.

And these are probably only valid for Amazon.com (US) customers. UK, India, Japan and other customers need to look for alternative routes.

Even so, this is the work of @AmazonHelp. I wonder if I was born to Help them?

Thank you for reading my complaints. I will write again.

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Did @AmazonHelp help who?

Hello everyone. Do you know @AmazonHelp at Twitter? That is an account that annoys customers beyond our imagination.

Suppose a customer tweets something with "@AmazonHelp" on Twitter. Then they says "I understand" in succession. Then send a link for inquiries. We must waiting for 12 business hours, or even 12-24 hours.

Did you think this is a groundbreaking system? Yes. If it really so. However, the reality is far from that.

First of all they send a link to us, but they are not the ones who reply to it. This is the worst thing. @AmazonHelp person in charge does not assume any responsibility.

Next, the person in charge of @AmazonHelp also changes frequently. They have named initials at the end of tweets (Like this:^CN, ^KI). After several hours we can not see the same initials. It will change and change and change.

I witnessed one case today. One of the Amazon customers said that misused by someone on her credit card. This is a very urgent case. However, @AmazonHelp sent her a link. And they let her wait overnight. And one more day was going to pass.

Can not you say that Amazon is indirectly helping fraud? The fraudster may have escaped to the end of the world in 2 days that Amazon earned. Is not it? This is a terrible service.

I was kept waiting for 24 hours. There is no reply from them. Did @AmazonHelp help who?

Thank you for reading my complaints. I will write again.

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