Every kind of fraud is being done there. Delayed delivery? It is not counted as a problem in Amazon India. Product does not reach. The wrong product arrives. Credit card is illegally used. The account suddenly becomes useless. The carrier steals the products at ease.
Such fraud is a truly unforgivable crime. However, it is Amazon that encourages the crime and further suffers the victims. On Twitter, the worst customer service team called @AmazonHelp is the root of evil.
They will not solve the problem. Just tell apology words by template and send useless links. They do not disclose emergency contacts even when credit cards are being misused. They say "Please wait 6-12 hours" in the template. And even if waiting 6-12 "days" the problem is not solved.
Because the wrong product arrived, there was a customer who wished for returns and refunds. @AmazonHelp gave him useless time as usual. And amazingly, Amazon refused his return request!
Please think about it. He received the wrong product. He carefully uploaded photos of product and label on Twitter. Even so, Amazon insisted that "We sent the correct product".
Great. Believe that Amazon sent the correct product. However, customer still have the right to return the product and get a refund. Isn't it? If we do not have this right, Amazon can make money by sending garbage (or nothing) to the customer. You did it Jeff! You can go to space soon.
Thus I continue to retweet and reply to @AmazonHelp everyday, wishing to help one of the victims of Amazon India who is suffering. @AmazonHelp sometimes reply to me.
I myself am a victim of Amazon.com. But @AmazonHelp sends me the Amazon.in link as they can not read the characters.
Hey @AmazonHelp. I am not Indian but native American. Just joke.
Thank you for reading my complaints. I will write again.
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